CUSTOMER SERVICE: At OneStopIsraelShop, our commitment is to serve you and guarantee your satisfaction. We make it our #1 priority to make each transaction a positive experience for every customer. If something's not right, we'll fix it. If you are ever unsure about anything or have any questions, just e-mail our friendly customer service staff at : info@h-hookah.com H-hookah (triagular trade) 1420 E ST ANDREW PL.UNIT E SANTA ANA CA,927405 USA CALL US : 1-888-317-5883. Let us demonstrate our superior level of customer service. We would love to leave and receive positive feedback for every customer. If there are any issues please contact our customer service right away. We will do everything reasonably possible to find a solution.
FEEDBACK: Feedback is an important part of the e-Commerce community. We here at OneStopIsraelShop would love to give and receive positive feedback. Our system is automated to leave you positive feedback once feedback is received. So, if for any reason you are unhappy with your purchase or experience please contact us at: info@h-hookah.com
RETURN POLICY: 30-Day Cash Back Guarantee You may return this item for a full refund including shipping+ handling minus a 20% restocking fee within 30 days of your purchase. Please E-mail: info@h-hookah.com for an RMA # and return instructions. All items returned without an RMA # will be refused by the shipping department. The item must be unopened or resellable in order for the refund to apply. At OneStopIsraelShop your 100% Satisfaction is our #1 Priority so if something is not as expected please email us at: info@h-hookah.com
SHIPPING: We ship worldwide.
We offer Combined shipping discount on multi-item order.
Regular Shipping takes 10-15 business days.
Express 5 day shipping is available
PAYMENT POLICY: Shortly after winning your item, you will receive a payment email. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase. Our secure checkout will automatically calculate your order total based on the shipping destination and shipping method that you chose.
Complete the checkout and select your payment method.
CREDIT CARD: We accept all major credit and debit cards. PAYPAL: Use Paypal for Credit card and debit card payments or your paypal balance, Paypal accepts all major credit cards and debit cards. PERSONAL CHECK\MONEY ORDER: If you want to pay by Cheque, International money Order or Cash we will email you our postal address after the auction. Please make sure you send us your login email and correct delivery address with your payment. For posting cash please make it recorded. WIRE TRANSFER: If you want to pay by a Wire Transfer or Deposit, email us after the auction ends.
CREDIT CARD: We accept all major credit and debit cards.
PAYPAL: Use Paypal for Credit card and debit card payments or your paypal balance, Paypal accepts all major credit cards and debit cards.
PERSONAL CHECK\MONEY ORDER: If you want to pay by Cheque, International money Order or Cash we will email you our postal address after the auction. Please make sure you send us your login email and correct delivery address with your payment. For posting cash please make it recorded.
WIRE TRANSFER: If you want to pay by a Wire Transfer or Deposit, email us after the auction ends.
PRODUCT RESRESINTATION:
At OneStopIsraelShop, many of our products are Unique and handmade. That means that as far as these items are concerned, no two items are exactly the same and may slightly vary from the photo.
Buyers acknowledge and accept that those items that are labeled as handmade and include a notice about possible variations in color and\or design may vary from actual photo of the item.